Terms of Service

Last updated: August 17, 2026

1. Acceptance of Terms

By accessing or using KairosLearn at kairoslearn.com, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.

2. Description of Service

KairosLearn is an AI-powered college counseling platform. It helps students plan and manage college applications — school lists, essays, activities, interviews, and financial aid — with an AI counselor (Coach Kairos) available in 18 languages, and gives human counselors and agencies a workspace to support their students on the same data.

3. Accounts

  • You must provide accurate information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must be at least 13 years old to use the platform
  • One person per account — sharing accounts is not permitted

4. Free and Pro Plans

Free Plan

The Free plan includes 200 AI credits, granted once. Credits do not renew. Once they are used, paid features need a Pro subscription.

Pro Plan ($15/month or $99/year)

Pro does not spend credits and is subject to fair use of 300 coach messages and 120 voice minutes a day. It includes the full financial-aid comparator. 7-day Pro trial, no card needed. Paying only starts if you choose to subscribe. Billed monthly or yearly through Stripe. You may cancel at any time.

5. Payments and Refunds

  • Pro subscriptions are billed monthly or yearly through Stripe
  • You may cancel your subscription at any time — access continues until the end of your billing period
  • Cancel within 14 days of a charge for a full refund. After that, we don't offer mid-cycle refunds as standard, but if something is wrong, contact us and we'll work it out
  • We reserve the right to change pricing with 30 days' notice to existing subscribers

6. Acceptable Use

You agree not to:

  • Use the platform for any unlawful purpose
  • Attempt to reverse-engineer, scrape, or copy course content
  • Share your account credentials or subscription access with others
  • Use automated tools to access the platform (bots, scrapers)
  • Harass, abuse, or harm other users or our AI systems
  • Upload malicious content or attempt to compromise platform security

7. Intellectual Property

All course content, lesson materials, code exercises, and platform design are the intellectual property of KairosLearn. You may use course content for personal learning but may not redistribute, resell, or republish it without written permission.

8. AI Counseling and Tutoring Disclaimer

Our AI counselor (Coach Kairos) provides educational assistance based on AI models. While we strive for accuracy:

  • AI responses may occasionally contain errors — always verify deadlines, requirements, and school-specific facts against official sources
  • AI counseling is not a substitute for professional instruction or licensed advice where required
  • Our AI does not write application essays for you — see our AI Integrity Policy for how essay coaching works and your responsibilities under each college's AI-use rules
  • Health and wellness course content is educational only — not medical advice
  • Financial and financial-aid content is educational only — not financial advice

9. Limitation of Liability

KairosLearn is provided “as is” without warranty of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability is limited to the amount you paid us in the 12 months preceding the claim.

10. Account Termination

We may suspend or terminate your account if you violate these terms. You may delete your account at any time through your account settings. Upon deletion, your personal data will be removed per our Privacy Policy.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the platform after changes constitutes acceptance. We will notify users of material changes via email or platform notification.

12. Governing Law

These Terms are governed by the laws of the United States. Any disputes will be resolved through binding arbitration, except where prohibited by law.

13. Contact

Questions about these Terms? Contact us at: bilalhussain.v1@gmail.com